FAQs

useful info

Frequently Asked Questions

Do you have doubts or questions?
You can find all the answers here.

Remember that for any clarification you can always contact us!

Check-in is from 2 p.m.; check-out by 10 a.m.
If you want, on the day of departure, you can leave your luggage at the front desk and pick it up later.

Yes, we have free wireless Internet access throughout the facility.

Fontana più stella fits within the trident area, among the main shopping streets, one of the most elegant areas of the capital, characterized by the presence of prestigious fashion labels, artisan boutiques, restaurants, wine bars, cafes and the noble palaces of the Campo Marzio district, one of the oldest areas of the city.

The area is served by a dense network of public transportation, including the Spanish Steps Metro A, from which it is possible to travel the entire city and reach the station and airport.

Sure, call or write us and we will be happy to activate for you.

Why is it better to book from this official site than from another online portal, such as Booking or Expedia?
Because on this official site: you will have access to exclusive offers and rates.
Booking is always easy and completely secure.
You will enjoy direct contact with our staff.
You will not have any additional expenses

We accept all types of credit cards.

There is no penalty for cancellation if made within 5 days of arrival.
In the case of late cancellation or change of reservation not on time, the penalty is the cost of the first night’s stay.
Finally in the case of no-show the amount of the entire stay is charged.
Each rate, offer and package is subject to different cancellation policies.
Please check them during the reservation process.

Small animals are allowed.